Experts of Experience
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver […]
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Customer and user behaviors can seem irrational. Shaped by mental shortcuts and psychological biases, their actions often appear random on the surface. In the Choice Hacking podcast, we’ll learn about these “predictably irrational” behaviors and how to use them to create incredible customer experiences.
Categories: Business
Tags: behavioral economics, behavioral science, behavioural economics, behavioural science, consumer psychology, customer experience, cx, design, entrepreneur, marketing, persuasion, product management, Psychology, small business, user experience, user psychology, ux