Random Callcenter Podcasts

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Coming Up

Digitally Irresistible

by Bernie Borges, V.P. Global Content Marketing at iQor
Since Jul 13, 2021 12:42 UTC

On the Digitally Irresistible podcast, we cover the optimization of digital technologies and irresistible people that influence both employee and customer experiences. We feature professionals who are passionate about delivering a great customer experience. Brought to you by iQor and hosted by Bernie Borges, Vice President of Global Content Marketing.

Categories: Business

Tags: BPO, businessprocessoutsourcing, callcenter, contactcenter, customercare, customerexperience, customerjourney, customerservice, cx, DigitalStrategy, employeeexperience, Ex, omnichannel

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Now

Fast Leader Show | Real-life stories of failure and triumph

by Jim Rembach, President Call Center Coach
Since Jul 13, 2016 08:30 UTC

Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world’s brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.

Categories: Business, News

Tags: callcenter, companyculture, customerexperience, EmotionalIntelligence, EmployeeEngagement, LeadershipDevelopment, leadershipskills

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