Random CS Podcasts

Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.

Categories: Business, News, Technology

Tags: ai, automated intelligence, CS, customer support, customerexperience, cx, digital, digital customer experience, digital cx, digital solutions, fintech, future tech, futurist, Generative AI, health tech, Innovation, metaverse, nps, Podcast, tech trends, Technology, telusinternational, web3, Work from anywhere, Work From Home

Discussing his works chapter-by-chapter and interviewing Lewis experts.

Categories: Religion & Spirituality

Tags: christianity, CS, inklings, jack, lewis, Narnia, oxford

Every week, esports writers and professional journalists Andrew Groen and Rob Zacny bring you up to speed on the latest in competitive gaming, breaking down the week’s most crucial news and events. Andrew and Rob help you you follow the world of esports—without making it a full-time job.

Categories: Uncategorised

Tags: competitive gaming, counter-strike, CS, csgo, dota, esports, hots, LOL, pro gaming, progaming, sc2, starcraft

Support Heroes by Kaizo is a podcast made to celebrate Customer Support and develop the industry by sharing high-level insights in weekly, long-form discussions with expert guests. We want to shine a light on the contributions made by our brothers and sisters in the industry, and share best practices from some of our most trusted and talented colleagues. It’s not very widely understood how tough it is to provide exceptional Customer Service, nor how much of an asset it is to companies looking to dominate the market. We’d like to change that misconception by putting Support Heroes from world-leading companies in the spotlight and connecting them to you- our dear listeners.

Categories: Business, Education

Tags: call center, call centers, crm, CS, customer experience, customer relations, customer relations management, customer satisfaction, customer service, customer success, customer support, cx, kaizo, support

Welcome to The inSide Scoop on Customer Success, brought to you by inSided. The inSide Scoop aims to bring you the latest in thought leadership and industry insights around customer success, as well as everything you could possibly want to know about online communities. inSided builds customer success community platforms that drive customer engagement, product feedback and ideation and customer self service. www.insided.com

Categories: Business

Tags: community, community management, CS, customer success, online community, product feedback, retention, SaaS, software, tech

Why do we have nothing but love for some brands—and, hate others with a passion? Repeat Customer is all about examining truly great customer experiences: How companies create them, and why superfans love them so much. CEOs, chief customer officers, and industry experts reveal the inside stories of how iconic companies rose to prominence by solving pain points, reimagining touch points, disrupting traditional business models, and staking their entire success on inventive, customer-focused approaches. And die-hard superfans share stories of their (sometimes) zany expressions of brand love. Hosted by Mio Adilman, produced by Zendesk. New episodes every other Monday.

Categories: Business, Technology

Tags: business, chief customer officer, CS, customer, customer experience, customer support, cx, Experience, pain points, Repeat, touchpoints, zendesk