CX Storytime, Tales from the Customer Journey
Stories of your customers on their journey, and how they build or break relationships with companies like yours. Host Russel […]
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Random Customer Podcasts
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The Intuitive Customer – Creating ROI by improving your Marketing & Customer Experience
We believe you should laugh and learn! ‘The Intuitive Customer’ podcast achieves this. Hosted by Colin Shaw, recognized as a […]Read more -
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We The Sales Engineers: A Resource for Sales Engineers, by Sales Engineers
Lots of resources are available for sales people, and a lot more for technical people, but not enough for Sales […]Read more -
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SOCAP International: Moving at the Speed of Innovation
SOCAP’s Moving at the Speed of Innovation Podcast series is a special series designed to address the different issues, perspectives […]Read more -
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The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter […]Read more -
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The Support Helpdesk
The Support Helpdesk Podcast is a call-in podcast hosted by Bill Bounds and Mercer Smith with help from a rotating […]Read more -
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Keep Smiling: The E-Commerce Customer Experience Podcast
Selling products online is challenging and can lead to poor customer experiences. In each episode, we explore how entrepreneurs and […]Read more -
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Improving Customer Experience
ClearAction is a customer experience consulting firm specializing in mentoring executives for customer-focused innovation, business process improvement and customer relationship […]Read more -
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It’s a Customer’s World with Andy Murray
Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda […]Read more -
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CX Leader Podcast with Steve Walker | A resource for customer experience leaders
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results […]Read more -
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Often Imitated: CX Stories from History
What can history’s unique experiences teach us about modern customer experience? On this podcast, we examine moments from the past […]Read more -
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Support Ops Hangouts
A weekly podcast that helps you deliver a better support experience to your customers. This is where you’ll learn to […]Read more -
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Stepping Up Service
Customer service is the cornerstone of most successful organizations. But with the business world evolving, thanks to technology and online […]Read more -
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Outsmart Your Instincts
In the Outsmart Your Instincts Podcast, host Adam Hansen explores what’s going on—under the radar—with non-conscious instincts (aka Cognitive Biases) […]Read more -
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Idea to Startup
A podcast for people working on startup ideas. We have 15-minute tactical episodes and occasional interviews with people who did […]Read more -
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Steve Blank Podcast
Steve Blank, eight-time entrepreneur and now a business school professor at Stanford, Columbia and Berkeley, shares his hard-won wisdom as […]Read more -
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The Chief Customer Officer Human Duct Tape Show
Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, […]Read more -
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Human Centered
Passionately inventive and relentlessly curious, VML strives to uncover the connection in all we do. On Human Centered, we explore […]Read more -
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Your Stories Don’t Define You, How You Tell Them Will
It’s not the things that happen in your life that define you, that create your identity. It’s how you talk […]Read more -
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How I Launched This: A SaaS Story
SaaS embraces the full potential of the cloud and is transforming the way organizations work. In each episode of this […]Read more