The Lifetime Value Show is the destination for Customer Success content where you’ll hear CS veterans’ unvarnished views on the topics of the moment in the profession.
Categories: Business, Comedy, News
Tags: customer experience, customer retention, customer success, customer success management, go-to-market, interview, SaaS, software as a service
Customer Service evolves into Guest Service. Listen with me as I go over stories, valuable lessons learned, and best practices from working in resorts, retail, and the medical field for the last 30 years. I’d love to share career advice to help you further your skillset and be more valuable to your customer and your business. Whether it’s b2b or b2c, I’ll cover the topics that arise every day when interactions go awry and how to conquer them, with the magical touch that 23 years at Walt Disney World Resort taught me.”Les is More – The Art of Guest Service” does not claim to represent the Walt Disney Company in any way. Though Les Tsui is technically employed by or affiliated with The Walt Disney Company, the views, and opinions showcased on this podcast are in no way endorsed by The Walt Disney Company or the Walt Disney World Resort. For official Disney information, visit Disney directly.
Tags: conflict resoltuion, customer experience, Customer persistency, customer retention, customer satisfaction, customer service, Guest experience, guest satisfaction, Guest Service, hospitality, shopping experience, The art of guest service
Join us as we discuss all the things you can do to make your product’s users more successful and happy.
Categories: Arts, Business, Technology
Tags: customer retention, customer success, user experience, user onboarding, ux
Unrolling E-Commerce explores the marketing strategies of companies and individuals that are building a brand and growing their ecommerce business. If you have a side hustle, want to grow your existing business, or just want to hear some great advice, this is the podcast for you.
Categories: Business, Technology
Tags: adroll, adtech, advanced tracking, advertising, adverts, ai, Automation, brand, brand awareness, brand identity, Branding, business, business growth, community, consumers, cross-channel attribution, customer loyalty, customer retention, customers, d2c, direct to consumer, dynamic ads, e-commerce, eCommerce, email, entrepreneurship, marketing, martech, nextroll, online, online sales, retargeting, Revenue, ROI, SaaS, sales, san francisco, selling, shop, shopping, Silicon Valley, small business, smb, social media, storytelling, support small, Technology