Random Customer success Podcasts

Ever wanted to learn from customer education experts who say “Been there, done that”? We bring those very voices to the Customer Educated Podcast.

Join us in conversation with “pros” from diverse SaaS teams who’ve scaled their programs to the peak. Gain actionable strategies, real-world case studies and learn from their mistakes to build the best customer learning experience at your organization

Ready to get Customer Educated?

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Hosted on Acast. See acast.com/privacy for more information.

Categories: Business

Tags: customer education, customer success, LMS, marketing, SaaS, training, video creation

In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Higher Logic.

Categories: Business, Technology

Tags: b2b, Customer Imperative, customer success, enterprise, growth, marketing, SaaS, sales, software

A Podcast to discuss Sales Engineering & Customer Success in the tech ecosystem. SaaS, Cloud, Managed Services are supported by a Sales Engineer & Customer Success professionals who always deliver answers to solve challenges. Our goal is to bring the most updated best practices and interview interesting people who in a similar fashion, provide Solutions for Customers in these roles!

Categories: Business, Technology

Tags: cloud, CSM, customer success, SaaS, sales, Sales consulting, Sales Engineer, Sales Engineering, se, Solution Architect

CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.

Categories: Business, Technology

Tags: activation, business, churn, customer success, delinquent churn, engagement, marketing, pricing, product, referral, retention, subscription economy

Let’s cut the BS out of CS. Discover the best practices of some of the most influential leaders in customer success and learn to develop your own winning strategy with actionable takeaways. We’ll share insights, tips, and success stories to help you build your CS practice to drive significant business value and growth. Learn exactly what it takes to deliver a world-class customer experience and become a high-impact customer success leader. Join us for CS No BS, hosted by Totango President & COO Jamie Bertasi.

Categories: Business

Tags: customer experience, customer service, customer success, SaaS, Technology

What can history’s unique experiences teach us about modern customer experience? On this podcast, we examine moments from the past – from Woodstock in 1969 to Edison’s first light bulb to the Pringles can – that have been often imitated but never duplicated.

Categories: Business, History

Tags: business, business case study, case studies, case study, customer, customer experience, customer service, customer success, cx, entrepreneurship, History, inspiring, marketing, sales, startup

How are you winning customers today? Led by changing buyer behaviour, recent years have seen a dramatic shift in how companies succeed in their go to market activities. This podcast brings leading people from the B2B space to inspire and support how you can succeed today.

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Hosted on Acast. See acast.com/privacy for more information.

Categories: Business

Tags: b2b, business, customer success, go-to-market, h2h, marketing, SaaS, sales

Support Heroes by Kaizo is a podcast made to celebrate Customer Support and develop the industry by sharing high-level insights in weekly, long-form discussions with expert guests. We want to shine a light on the contributions made by our brothers and sisters in the industry, and share best practices from some of our most trusted and talented colleagues. It’s not very widely understood how tough it is to provide exceptional Customer Service, nor how much of an asset it is to companies looking to dominate the market. We’d like to change that misconception by putting Support Heroes from world-leading companies in the spotlight and connecting them to you- our dear listeners.

Categories: Business, Education

Tags: call center, call centers, crm, CS, customer experience, customer relations, customer relations management, customer satisfaction, customer service, customer success, customer support, cx, kaizo, support

Join us as we discuss all the things you can do to make your product’s users more successful and happy.

Categories: Arts, Business, Technology

Tags: customer retention, customer success, user experience, user onboarding, ux

Welcome to The inSide Scoop on Customer Success, brought to you by inSided. The inSide Scoop aims to bring you the latest in thought leadership and industry insights around customer success, as well as everything you could possibly want to know about online communities. inSided builds customer success community platforms that drive customer engagement, product feedback and ideation and customer self service. www.insided.com

Categories: Business

Tags: community, community management, CS, customer success, online community, product feedback, retention, SaaS, software, tech

Join us to hear real-life stories from fellow SaaS founders and product people. In the first season we talk about user onboarding: the challenges, the successes, and the ultimate advice.

Categories: Business, Technology

Tags: customer lifecycle, customer messaging, customer success, email marketing, product management, SaaS, software, startups, user onboarding

The Lifetime Value Show is the destination for Customer Success content where you’ll hear CS veterans’ unvarnished views on the topics of the moment in the profession.

Categories: Business, Comedy, News

Tags: customer experience, customer retention, customer success, customer success management, go-to-market, interview, SaaS, software as a service

Welcome to the Creating Customer Success Podcast series, hosted by Daniel Cattini and Alex Truman. In this series, we interview CS leaders to learn how to build and run the best CS teams.

Categories: Business

Tags: Client Services, customer experience, customer success

Trust Me, I’m a CSM is a light-hearted yet insightful take on all things Customer Success. William Belcher and his co-host Valerio Bianconi speak to the brightest minds in the field and debate some of the toughest conundrums CSMs and their colleagues face in the world of enterprise software.

Categories: Business, Technology

Tags: customer success, renewals, SaaS, sales, software