Random Digital experience Podcasts

Swipe left or right

Coming Up

UXpeditious: A UserZoom Podcast

by UserTesting
Since Aug 6, 2020 15:32 UTC

How do you design digital products that people actually want? Get UX tips and insights from experts behind some of the most successful digital transformations and experiences in the world. Each 25-minute interview is a candid conversation with the thinkers, doers, and builders at the forefront of UX design, accessibility in the user experience, and product management. Learn everything from how you can turn around a product launch failure, to how AI can make a designer’s life easier, and even how you can make yourself recession-proof. Insights Unlocked is a curiosity-inspiring, real people, real experiences podcast brought to you by UserTesting (formerly Human Insight Podcast and UXpeditious). Join us as we learn firsthand from notable names in the industry, including Laura Klein, Sarah Doody, Janice Fraser, Jacob Nielsen, Teresa Torres, and C. Todd Lombardo. Guests bring their insights from companies such as IKEA, Best Buy, Figma, T. Rowe Price, Microsoft, Tesco Bank, AAA, and more. Episode guest hosts include UserTesting CEO Andy MacMillan, UserTesting Chief Product Officer Michelle Engle, UserZoom founder Alfonso De La Nuez, and others. Hosted by Nathan Isaacs, UserTesting’s Senior Manager for Content Production and a former award-winning journalist. Listen and subscribe to Insights Unlocked wherever you get podcasts. Show notes, curated clips and more at usertesting.com/podcast.

Categories: Business, Technology

Tags: alfonso de la nuez, dana bishop, digital experience, digital insights, mixed-method research, remote user research, remote ux research, user experience, user insights, User Research, user zoom, userzoom, ux insights, ux measurement, UX Research, ux testing

+ Read more
Now

Experts of Experience

by Mission.org
Since Oct 25, 2023 07:00 UTC

If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets – and exceeds – their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.

Categories: Business, News

Tags: brand loyalty, brandloyalty, crm, customer advocacy, customer centricity, customer complaints, customer engagement, customer expectations, customer experience, customer feedback, customer insights, customer journey, customer lifecycle, customer loyalty, customer onboarding, customer persona, customer retention, customer reviews, customer satisfaction, customer service, customer success, customer support, customeradvocacy, customercentricity, customercomplaints, customerengagement, customerexpectations, customerexperience, customerfeedback, customerinsights, customerjourney, customerlifecycle, customerloyalty, customeronboarding, customerpersona, customerretention, customerreviews, customersatisfaction, customerservice, customersuccess, customersupport, cx, cx metrics, cx strategy, cxmetrics, cxo, cxstrategy, digital experience, digitalexperience, emotional intelligence, EmotionalIntelligence, experience management, feedback management, feedbackmanagement, net promoter score, netpromoterscore, nps, omni-channel, omnichannel, personalization, Service Design, service recovery, servicedesign, servicerecovery, touchpoints, user experience, UserExperience, ux, voice of customer, voiceofcustomer

+ Read more

Random Digital experience Podcasts

Coming Up

UXpeditious: A UserZoom Podcast

by UserTesting

Now

Experts of Experience

by Mission.org