CJ & The Duke
Authentic, Authoritative, Unapologetic ServiceNow commentary by Cory “CJ” Wesley and Robert “The Duke” Fedoruk
Categories: Business, Technology
Tags: Agile, ITIL, ITSM, ServiceNow, ServiceNow Dev
Random ITIL Podcasts
Swipe left or right
-
Coming Up
-
Coming Up
Katrina Talks Humanising IT
+ Read moreA podcast that explores the human side of IT, uncovering the benefits of shifting away from tired thinking and decoding misconceptions to prove to the world that we understand people are the priority. We touch on a wide range of topics with prominent industry figures, redefining the new IT value proposition for business, decoding misconceptions for the audience.
Categories: Business, Technology
Tags: business, customerexperience, ITIL, leadership, servicemanagement, Technology
-
Coming Up
The IT Skeptic’s RealIT Radio
+ Read moreA podcast by the IT Skeptic. RealIT Radio applies a cold firehose of reality to the overheated IT industry, especially around IT management, ITSM, ITIL, DevOps, Agile…
Categories: Technology
Tags: Agile, COBIT, desk, DevOps, IT, ITIL, ITSM, itSMF, Management, service
-
Coming Up
-
Coming Up
Federal Leader’s Playbook
+ Read moreThe Federal Leader’s Playbook is a show for high performers in the public sector who want to understand the big picture trends, innovation, and technology pushing government forward.
Categories: Technology
Tags: bsm, businessservicemanagement, government, ITIL, itservicemanagement, ITSM, leadership, Management, performance, Technology, transparency
-
Now
Certified – ITIL Foundation v4 Audio Course
+ Read moreStart your journey into ITIL with the ITIL Foundation Audio Course—your complete, audio-first companion for mastering modern service management. Designed for learners who want clarity and flexibility, this Audio Course breaks down every key concept from the ITIL framework, including guiding principles, the service value system, continual improvement, and the essential management practices. Each episode transforms abstract ideas into real-world understanding, showing how ITIL methods drive efficiency, alignment, and value across technology and business operations. Whether you’re new to IT service management or looking to strengthen your professional foundation, this series helps you build practical knowledge that lasts. The ITIL Foundation certification introduces the globally recognized framework for aligning IT services with business needs and customer outcomes. It provides a common language for service management, emphasizing collaboration, measurement, and continual improvement. The exam covers the structure and components of the ITIL service value system, key terms, practices, and principles that underpin digital transformation and operational excellence. Earning this certification demonstrates your ability to contribute to service-oriented thinking, manage processes effectively, and support high-quality IT delivery in any organization. Developed by BareMetalCyber.com, the ITIL Foundation Audio Course delivers structured, exam-aligned instruction that fits into your schedule. Each episode is designed to make learning both practical and engaging—helping you understand not just what ITIL is, but how to apply it with confidence in real-world service management scenarios.
Categories: Education, Technology
Tags: IT service management, ITIL, ITIL 4, ITIL certification, ITIL course, ITIL exam prep, ITIL Foundation, ITIL framework, ITIL glossary, ITIL learning, ITIL podcast, ITIL practices, ITIL PrepCast, ITIL principles, ITIL service value system, ITIL study guide, ITIL training, ITIL value chain, ITSM, service management