The Federal Leader’s Playbook is a show for high performers in the public sector who want to understand the big picture trends, innovation, and technology pushing government forward.
Categories: Technology
Tags: bsm, businessservicemanagement, government, ITIL, itservicemanagement, ITSM, leadership, Management, performance, Technology, transparency
Start your journey into ITIL with the ITIL Foundation Audio Course—your complete, audio-first companion for mastering modern service management. Designed for learners who want clarity and flexibility, this Audio Course breaks down every key concept from the ITIL framework, including guiding principles, the service value system, continual improvement, and the essential management practices. Each episode transforms abstract ideas into real-world understanding, showing how ITIL methods drive efficiency, alignment, and value across technology and business operations. Whether you’re new to IT service management or looking to strengthen your professional foundation, this series helps you build practical knowledge that lasts. The ITIL Foundation certification introduces the globally recognized framework for aligning IT services with business needs and customer outcomes. It provides a common language for service management, emphasizing collaboration, measurement, and continual improvement. The exam covers the structure and components of the ITIL service value system, key terms, practices, and principles that underpin digital transformation and operational excellence. Earning this certification demonstrates your ability to contribute to service-oriented thinking, manage processes effectively, and support high-quality IT delivery in any organization. Developed by BareMetalCyber.com, the ITIL Foundation Audio Course delivers structured, exam-aligned instruction that fits into your schedule. Each episode is designed to make learning both practical and engaging—helping you understand not just what ITIL is, but how to apply it with confidence in real-world service management scenarios.
Categories: Education, Technology
Tags: IT service management, ITIL, ITIL 4, ITIL certification, ITIL course, ITIL exam prep, ITIL Foundation, ITIL framework, ITIL glossary, ITIL learning, ITIL podcast, ITIL practices, ITIL PrepCast, ITIL principles, ITIL service value system, ITIL study guide, ITIL training, ITIL value chain, ITSM, service management
AI That Works4Me explores how artificial intelligence is changing IT Service Management, Enterprise Service Delivery, and Digital Operations.
Each week, we break down real use cases, smart automation strategies, and the tools that work — not just buzzwords.
Categories: Business, Education, Technology
Tags: ai, Automation, ESM, ITSM, orchestration, SIAM
A podcast by the IT Skeptic. RealIT Radio applies a cold firehose of reality to the overheated IT industry, especially around IT management, ITSM, ITIL, DevOps, Agile…
Categories: Technology
Tags: Agile, COBIT, desk, DevOps, IT, ITIL, ITSM, itSMF, Management, service
Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tech and business trends that are changing the way you work, we go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow tech leaders who’ve cracked the success code. Featuring practical tips and news you can use, each bi-weekly episode will leave you inspired, energized, and ready to lead. Hosted by Auvik’s Jennifer Tribe. Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes & productivity hacks for doing more with less | Tech, business & industry trends that are changing the way we work.
Categories: Business, Technology
Tags: business, CIO, cto, efficiency, IT, ITSM, leadership, Management, manager, MSP, networks, productivity, tech, Technology
Host Dan Turchin, PeopleReign CEO, explores how AI is changing the workplace. He interviews thought leaders and technologists from industry and academia who share their experiences and insights about artificial intelligence and what it means to be human in the era of AI-driven automation. Learn more about PeopleReign, the system of intelligence for IT and HR employee service: http://www.peoplereign.io.
Categories: Business, Technology
Tags: ai, anomaly detection, artificial intelligence, Automation, ESM, future of work, IT, IT operations, ITOM, ITSM, monitoring, Observability, root cause analysis, ServiceNow, software, tech, Technology
Authentic, Authoritative, Unapologetic ServiceNow commentary by Cory “CJ” Wesley and Robert “The Duke” Fedoruk
Categories: Business, Technology
Tags: Agile, ITIL, ITSM, ServiceNow, ServiceNow Dev