Random Servicemanagement Podcasts

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The Field Service Podcast

by Field Service News
Since May 9, 2018 20:50 UTC

Hosted by Kris Oldland, Editor-in-Chief, Field Service News the Field Service Podcast brings you interviews with leading figures within the field service and wider customer service world with a focus on understanding service excellence and the technology that is driving it forwards

Categories: Business, News

Tags: aftermarket, business, businessmanagement, contactcentre, customerengagement, customerexperience, customerservice, differencebetweengoodandgreatservice, fieldservice, fieldservicemanagement, fieldservicenews, greatservice, Management, manufacturing, outcomebasedservices, outsideinbusinessmodels, serviceengineer, serviceexcellence, servicemanagement, servicetechnician, servitization, telecoms, thridpartyservice, utilities, workforcemanagement

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Katrina Talks Humanising IT

by Katrina Macdermid
Since Jun 10, 2020 20:25 UTC

A podcast that explores the human side of IT, uncovering the benefits of shifting away from tired thinking and decoding misconceptions to prove to the world that we understand people are the priority. We touch on a wide range of topics with prominent industry figures, redefining the new IT value proposition for business, decoding misconceptions for the audience.

Categories: Business, Technology

Tags: business, customerexperience, ITIL, leadership, servicemanagement, Technology

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