The Field Service Podcast
Hosted by Kris Oldland, Editor-in-Chief, Field Service News the Field Service Podcast brings you interviews with leading figures within the field service and wider customer service world with a focus on understanding service excellence and the technology that is driving it forwards
Tags: aftermarket, business, businessmanagement, contactcentre, customerengagement, customerexperience, customerservice, differencebetweengoodandgreatservice, fieldservice, fieldservicemanagement, fieldservicenews, greatservice, Management, manufacturing, outcomebasedservices, outsideinbusinessmodels, serviceengineer, serviceexcellence, servicemanagement, servicetechnician, servitization, telecoms, thridpartyservice, utilities, workforcemanagement