The Future of Customer Engagement and Experience Podcast
Customers today aren’t just buying products and services – they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
Categories: Business, News, Technology
Tags: b2b, b2c, commerce, customer engagement, customer experience, customer service, diversity and inclusion, e-commerce, employee experience, leadership, marketing, purpose, sales, Social Commerce, tech trends, Thought Leadership