Random Customer service Podcasts

  • Support Heroes by Kaizo
  • the thank you note » Podcasts
  • Press 1 for Nick
  • Marketing and Service with Justin Varuzzo
  • The Tom and Bob Show
  • Working Smarter:  Presented by Calabrio
  • The Future of Customer Engagement and Experience Podcast
  • Les is More – The Art of Guest Service
  • Beyond The Prompt – How to use AI in your company
  • Mobile Interactions Now
  • The Colour Works Podcast
  • Advice from a Call Center Geek!
  • Often Imitated: CX Stories from History
  • Relationship Marketing with Kody B
  • Chip Chat On Customer Service
  • The School Of Hard Knox
  • Accelerate Your Business Growth
  • For Support Press One
  • Thank You For NOT Calling
  • CS No BS
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  • Coming Up

    Support Heroes by Kaizo

    Support Heroes by Kaizo

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    Since Nov 10, 2020 06:51 UTC

    Support Heroes by Kaizo is a podcast made to celebrate Customer Support and develop the industry by sharing high-level insights in weekly, long-form discussions with expert guests. We want to shine a light on the contributions made by our brothers and sisters in the industry, and share best practices from some of our most trusted and talented colleagues. It’s not very widely understood how tough it is to provide exceptional Customer Service, nor how much of an asset it is to companies looking to dominate the market. We’d like to change that misconception by putting Support Heroes from world-leading companies in the spotlight and connecting them to you- our dear listeners.

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  • Coming Up

    the thank you note » Podcasts

    the thank you note » Podcasts

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    Since Apr 2, 2019 15:32 UTC

    Learning from the best in sales and customer service!

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  • Coming Up

    Press 1 for Nick

    Press 1 for Nick

    by

    Since May 15, 2020 17:00 UTC

    Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers. Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.

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  • Coming Up

    Marketing and Service with Justin Varuzzo

    Marketing and Service with Justin Varuzzo

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    Since Mar 12, 2021 21:00 UTC

    Learn tips, techniques, and strategies to build stronger customer relationships and set yourself apart from everyone else. Hear interviews from successful business leaders who reveal how they’ve built their incredible customer journeys and learn even more from the mistakes they made so you can avoid the same pitfalls! Justin Varuzzo is a successful marketing professional with over twenty years of sales and marketing experience. With a heart of a teacher, Justin is working at building a community of like-minded marketing and sales professionals, small-business owners, and entrepreneurs through his “MarketingAndService.com” podcast. Justin’s passion and focus is at the intersection of marketing and customer service – it’s here where he believes organizations can build the strongest relationships with their clients and customers.

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  • Coming Up

    The Tom and Bob Show

    The Tom and Bob Show

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    Since May 2, 2020 20:09 UTC

    The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan’s Association of Customer Experience Professionals.

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  • Coming Up

    Working Smarter:  Presented by Calabrio

    Working Smarter: Presented by Calabrio

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    Since Jun 11, 2019 20:00 UTC

    In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.

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  • Coming Up

    The Future of Customer Engagement and Experience Podcast

    The Future of Customer Engagement and Experience Podcast

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    Since Dec 31, 2019 18:15 UTC

    Customers today aren’t just buying products and services – they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.

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  • Coming Up

    Les is More – The Art of Guest Service

    Les is More – The Art of Guest Service

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    Since Feb 1, 2023 02:00 UTC

    Customer Service evolves into Guest Service. Listen with me as I go over stories, valuable lessons learned, and best practices from working in resorts, retail, and the medical field for the last 30 years. I’d love to share career advice to help you further your skillset and be more valuable to your customer and your business. Whether it’s b2b or b2c, I’ll cover the topics that arise every day when interactions go awry and how to conquer them, with the magical touch that 23 years at Walt Disney World Resort taught me.”Les is More – The Art of Guest Service” does not claim to represent the Walt Disney Company in any way. Though Les Tsui is technically employed by or affiliated with The Walt Disney Company, the views, and opinions showcased on this podcast are in no way endorsed by The Walt Disney Company or the Walt Disney World Resort. For official Disney information, visit Disney directly.

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  • Coming Up

    Beyond The Prompt – How to use AI in your company

    Beyond The Prompt – How to use AI in your company

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    Since Dec 15, 2023 09:27 UTC

    Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford’s d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advance exponentially.

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  • Coming Up

    Mobile Interactions Now

    Mobile Interactions Now

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    Since Feb 23, 2019 23:14 UTC

    Mobile Interactions Now is a virtual fireside discussion where industry pros share first-hand learnings from using technologies to create modern user experiences. Delving into the frontend and backend topics across the value-creation ecosystem, it’s geared towards biz and tech leaders who are championing new ideas, partnerships and tools to make modern experiences work.

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    Hosted on Acast. See acast.com/privacy for more information.

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  • Coming Up

    The Colour Works Podcast

    The Colour Works Podcast

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    Since Sep 27, 2019 10:00 UTC

    A monthly podcast for business owners and managers looking to improve the way that their people work together. We are specialists in people development, with particular applications in teamworking, leadership, customer service and organisational culture. We’ve been going since 2003, and have so far had the pleasure of working with over 100,000 people across the private, public and not for profit sectors. Our mission is to create vibrant workplaces in which all people feel valued and get heard, communication is honest and clear, decision-making timely and robust, and authentic leadership filters throughout the organisation. Find out more: https://www.thecolourworks.com/

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  • Coming Up

    Advice from a Call Center Geek!

    Advice from a Call Center Geek!

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    Since Dec 17, 2018 16:00 UTC

    Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!

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  • Coming Up

    Often Imitated: CX Stories from History

    Often Imitated: CX Stories from History

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    Since Aug 20, 2020 20:10 UTC

    What can history’s unique experiences teach us about modern customer experience? On this podcast, we examine moments from the past – from Woodstock in 1969 to Edison’s first light bulb to the Pringles can – that have been often imitated but never duplicated.

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  • Coming Up

    Relationship Marketing with Kody B

    Relationship Marketing with Kody B

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    Since Nov 28, 2018 16:00 UTC

    Find out what brings people together and the difference it makes in our world. Our mission is to inspire you to nurture the relationship you have with yourself and others. Each week Kody B brings you a new episode centered around developing relationships that matter. Learn how some of the greatest business minds in the world are benefiting from the power of human connection by implementing relationship marketing in the way they do business. Be inspired by the episodes designed to help you strengthen your relationship with yourself through personal development and self-empowerment. Are you ready to create massive success and by being who you were born to be? Let’s get started.

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  • Coming Up

    Chip Chat On Customer Service

    Chip Chat On Customer Service

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    Since Apr 19, 2021 23:00 UTC

    Chip brings together the most inspirational thought-leaders in the customer service industry to have light & lively conversations that will enhance your business knowledge and challenge conventional wisdom. Chip has more than 35 years of experience in this field and is well-known in the industry as an expert on customer service, business relationships, and client success. Each episode will either feature a unique guest or special AMA sessions with Chip himself. On with the show!!!

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  • Coming Up

    The School Of Hard Knox

    The School Of Hard Knox

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    Since Sep 3, 2019 18:00 UTC

    Join Mark W. Knox every Monday, as he host a show about your LIFE, his LIFE and how we can learn from each others experiences to be the best version of ourselves! Mark will tackle a variety of topics from business (small business, entrepreneurship), relationships (marriage etc.), health, and life balance. By listening and subscribing to this podcast cast you will become better at capitalizing on opportunities in business and your career, make better decisions that positively impact your future, learn how to treat failures as assets, and strengthen your personal and professional relationships. Mark will help you turn the ideas, and dreams in your mind into reasonable, rational and profitable actions. The School of Hard Knox podcast is a goal setting and achievement oriented show. Prepare to be challenged and motivated every week by Mark and his extensive network of featured co-host, including; small business owners, inventors, corporate executives, authors, life coaches, real estate investors, sales professionals, Phd’s, economist, and so many more!

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  • Coming Up

    Accelerate Your Business Growth

    Accelerate Your Business Growth

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    Since Jul 12, 2010 04:00 UTC

    Featured on Inc.com’s list of 100 Podcasts That Will Make You Smarter, Better, and Wiser, MSNBC’s Your Business, and on the Fit Small Business list of best small business podcasts, this show is designed to help small business owners, salespeople, and new entrepreneurs with the various aspects of business success. We have a great lineup of guests and topics scheduled. We’ll be talking about everything from sales to employee issues; from technology to social media; from work-life balance to exploring uncharted territory. The host, Diane Helbig’s goal is to help you remove challenges so that you can realize your own success with your business. Be sure to subscribe to the iTunes channel or follow this podcast so you never miss an episode! Small business owners face challenges in a variety of areas throughout their ownership journey. For some the challenge is creating a sales strategy that brings results. For others dealing with employees can be very challenging. Growing pains come up at startup, growth, and exit. Marketing and branding are two topics that can be confusing for businessowners. Leadership and communication are also areas where leaders struggle. Finding answers, ideas, resources, and tools can make the journey easier. The guests who join Diane are experts in their fields. They provide actional expertise so the small business owner, leader, or salesperson can put those ideas into action. The host, Diane Helbig, has over 20 years of experience in business leadership and sales. She advises small business owners and trains professionals on leadership, selling, customer service, and time management. The podcast provides her with another way to get valuable information in front of businessowners, sales professionals, and business leaders. No matter what country you are in, from the United States to Canada to Australia to the European Union, the answers in each episode are valuable. Leaders in every industry can connect with the experts and learn from them. What’s your pain? Succession planning? Marketing? Business growth? Hiring? Legal and/or accounting issues? Family business challenges? Sales? Strategic planning? Dealing with employees? Creating structure and process? Networking successfully? Prospecting? Account management? Using discovery to grow? If it’s a business topic we have the guests who can help you. Many guests are bestselling authors and offer free resources or promotions on their products or services. Some of them have podcasts as well so you can tap into their guests as well. The guests have been curated from all over the world to bring you relevant, timely ideas you can implement immediately. Some evergreen topics include: podcasting, branding, marketing a small business, social media marketing, business systems, entrepreneurial dreams, leaving a legacy, team building, servant leadership, SEO, cashflow, emotional intelligence, cold outreach, cold calling, investing, ideal client, bottom line, sales development, adaptive leadership, feedback, workforce development, decision making, profit, goal setting, trust based selling, personal brand, mindset, scale small business, fear of selling, marketing strategies, LinkedIn, revenue generating, click funnels, lead generation, how to sell more, negotiation, digital marketing, small business tax, culture.

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  • Coming Up

    For Support Press One

    For Support Press One

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    Since May 21, 2020 03:48 UTC

    Host Jose Chavez talks with real life Customer Service reps who share stories of horrible customers and offers comfort and a laugh, as well as providing colorful commentary. Premiering September 2020. A podcast for customer service to talk about the nightmare customers that they encounter. Want to share your story? Leave a voicemail at 818-697-0050 Follow Jose @iamjosechavez

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  • Now

    CS No BS

    CS No BS

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    Since Aug 10, 2022 05:50 UTC

    Let’s cut the BS out of CS. Discover the best practices of some of the most influential leaders in customer success and learn to develop your own winning strategy with actionable takeaways. We’ll share insights, tips, and success stories to help you build your CS practice to drive significant business value and growth. Learn exactly what it takes to deliver a world-class customer experience and become a high-impact customer success leader. Join us for CS No BS, hosted by Totango President & COO Jamie Bertasi.

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